Should I use AI?
This is entirely in your hands. But too often it's presented as the only element of control, and one that should be imposed on everyone.
TrainingBoard and Trust · A strategic framework · 2026
How to think about and instruct LLMs. Prompt engineering has become complex and technical — but the real gains come from a handful of mental models, not from technical syntax. This is the framework.
SessionBoard and Trust
The session
LLMs have radically changed and improved over the last three years. What are the substantive changes, and where are we today?
Too much training focuses on tactics and tricks. It's more important to have mental models that can be applied to a range of applications.
Identifying possible use cases is a constant challenge for a general-purpose tool with jagged intelligence. We'll cover three concrete examples.
LLMs can't be taught. How do you make space in your work to get practical experience, and what kind of project could you start with?
LLMs have radically changed and improved over the last three years. What are the substantive changes, and where are we today?
The state of AI · capability
Modern models have moved beyond word prediction. They plan approaches before generating a response. Recent models have blown through existing evaluations.

The harness is the execution environment. By giving models access to tools (search, terminal, CMS, browser, apps), AI moves from talking about work to doing it.

The synergy of brain + harness creates an "agent". It doesn't wait for your next prompt; it creates a plan, uses tools, and works in a loop until the goal is achieved.

The state of AI · pace
Anthropic have released Fable today. This is the guardrailed version of Mythos. Two things distinguish it. It is more capable of completing highly complex end-to-end projects from a single prompt. And it represents a new level of safeguarding (specifically to stop the model from being used to identify digital vulnerabilities). Early signs suggest this is as big a leap as the one that occurred in November 2025 with Claude Opus 4.5.
The state of AI · agency
We are professionals with clear codes and practices that govern behaviour. And we can make judicious decisions about how we use AI in that frame.
This is entirely in your hands. But too often it's presented as the only element of control, and one that should be imposed on everyone.
Your job is very likely an amalgam of a lot of jobs. Some of those are appropriate for AI and some absolutely depend on your personal control and expertise.
AI shouldn't — and doesn't have to — be used to execute a whole task. Instead of asking it to create something you can use it to give feedback and suggestions.
The state of AI · adoption
Adoption in the first three years after launch — same window for each technology.
Within the same three-year window from launch, generative AI is at 41% workforce adoption — roughly double internet-at-work and smartphone adoption at the equivalent point. Sources: US Census / Pew (internet, 1995–98), Pew Research (smartphone, 2007–10), Federal Reserve (GenAI, 2022–25). Y-axis is % of relevant population (workforce / adults).
The state of AI · adoption
Firms that have formally adopted
18%
Of US businesses report adopting AI in any business function (Fed BTOS, end 2025).
Workers using it anyway
41%
Of US workers use generative AI at work — often via personal accounts, ahead of their employer (Fed RPS).
Sources: Federal Reserve, April 2026; RISJ Digital News Report 2025. The Fed also notes adoption among the smallest firms is "stronger than would be expected based on size alone".
Why most prompt advice misses
Prompt engineering has become complex and opaque. But the whole value of LLMs is that you can talk to them. Our training focuses less on tips and more on mental models that are better guides to good results.
Before we begin · Non-negotiables
You are responsible for anything you produce, either for internal or external use. Any input or sources used to create text or multimedia content, whether generated by AI or taken from other sources, must be checked. This is enshrined in our editorial code but applies to all our staff.
Generative AI is particularly risky in situations where it is used outside your field of expertise. It is tempting to use it as a shortcut to avoid resource constraints in other departments or functions. But a lack of expertise means a lack of ability to accurately judge potentially unreliable output. If you do use the technology in this way you must check your work with someone qualified to evaluate it.
GenAI can be used to completely automate a piece of work. But this approach gives too much responsibility to an unreliable machine and makes it tricky to check the output accurately. Instead, work with these tools to help you complete tasks step-by-step. You should still use your own creativity, thought and judgment. Outputs from LLMs may be owned by the LLM provider or not protected by copyright if they are not the product of human effort.
GenAI is not a thinking tool and it does not replace your role as an accountable decision maker. Do not use it to make decisions about individuals. It can be used to review and summarise content but only you can make decisions about another person.
How the machine thinks
The model pops into existence each time with no memory. It "leaps" in with massive intelligence but zero orientation. Your job is to fill the holes.
If the model has amnesia by design, context is your most fundamental tool. Without it, the machine's brilliance is unanchored and prone to drift.
What you bring
Articulating the specific issue you want to address with absolute clarity and precision.
"I need to build a slide deck to help train the board on advanced AI."
Any supporting data, internal logic, or unique expertise that anchors the solution.
"Here are five recent training decks I've used. Absorb the style of writing and also the content. I will want to adapt many of them. Also ingest this academic text on proven presentation techniques."
The context for format (e.g. slides), tone of voice, intended audience, and specific constraints.
"Please take the design language, fonts and styling from the attached presentation and create a prompt that will reliably style my slide requests consistently in this form."
The magic of LLMs is their ability to infer intent from language. This is also the biggest cause of errors. Don't expect a prompt to work in one shot. Sculpt your way to success through conversation.
"I like the slide showing the graph of adoption but to make it land it needs to animate the lines from left to right."
What you bring
Maintain a digital scrapbook: designs, tweets, essays, YouTube videos, screengrabs, audio notes, academic papers, UIs … and anything that strikes you as useful collateral information.
Images, voice notes, scribbled thoughts, screen grabs, videos and inputs that reduce the amount of time you need to prompt through text and can influence a project's creative direction.
Refine the inputs you've given the machine by nudging it towards a more personalised vision, enriched by your expertise. Then turn the output into a reproducible prompt.
How to instruct
Teaching is a skillset, and it's exactly what the machine needs. Like a child, it's capable but forgetful — easily distracted, easily led astray. Clear, patient instruction and a steady process matter far more than clever syntax.
Lead a team on individual tasks that add up to a whole. Break big projects into small, achievable, and verifiable chunks.
The workflow
Start wide, then narrow down: four waypoints from aim to a verified result.
Set the ultimate goal. Start wide — tell the machine you are planning a project.
Deconstruct it into small, modular chunks.
Feed the data and expertise each step needs.
Iterate and verify at every waypoint.
All this can sound hypothetical and vague. Here are three concrete examples of what we've been building with Claude Code in the newsroom, responding quickly and effectively to requests that would otherwise remain unrealised.
A beginner's deep research prompt
“How might the agentic web affect the Guardian's journalism and revenue model in the next five years?
Think about your own deep research question that might be more relevant.
Fuel tracker · A worked example
The opening prompt
The head of Consumer wants an easy way to keep track of and monitor fuel prices across the UK. We have a set of reliable sources for the data below. Identify any other official sources we may have missed and then suggest a framework for a dashboard to allow the editor to apply their expertise to search the data in multiple ways and through different visualisations with the intent of uncovering significant disparities or trends in the context of the impact of the Iran war on UK consumers.
Iran Watcher · A worked example
The opening prompt
I want to build a daily Iran briefing for the Guardian's defence and security editor. His most authoritative read right now is an American think tank's report — three thousand words a day, written by six named analysts. I don't want to clone it. I want something a UK newsroom can sustain: faster, weighted to primary sources we can actually get at, and honest about what won't be possible. Let's scope it properly first — what's realistic, what isn't, and where we'd add something they don't. I'll feed you sources and examples that the editor values as we go.
Iran Watcher · Context in
The project was born from one thing, and stayed sharp because of one thing: material being fed into the conversation.
| What we fed in | What it triggered |
|---|---|
| The opening brief: what the editor needed, and the report to measure against | An honest plan for what we could realistically build |
| A screenshot of a UN approval email | A humanitarian-reports feed, added within the hour |
| A screenshot of the site looking broken on a phone | A full redesign for mobile |
| An off-hand remark that we'd used up our free social-media feeds | Two more papers found that we could already pull in for free |
| A screenshot of a shipping-incident post we couldn't reliably read | One line of inquiry dropped, a sharper one started |
| Five of the think-tank's reports, shared over six weeks | Five side-by-side comparisons, each exposing the next gap |
Iran Watcher · Suggestions out
Three moments where the model suggested something Chris hadn't asked for:
Chris asked
"We've used both our free social-media-feed slots on IDF and CENTCOM. The question is whether to pay for more, or write a custom Twitter adapter."
Claude suggested
"Before either — let me check whether Times of Israel and Jerusalem Post are on Bluesky's free public API. They are. About twenty extra items a day, from a layer you didn't ask about."
Chris asked
(after a benchmark) "We're missing the vessel-level maritime tracking the think tank cites — sources like Lloyd's List and Windward AI."
Claude suggested
"Both paid, enterprise tier — out of reach. But the OSINT outfit the think tank actually cites in its footnotes — Tanker Trackers — is on Bluesky and posts publicly. One line to add."
Chris asked
"Should the Twitter and Bluesky cards be treated the same way as the Iranian state Telegram ones?"
Claude suggested
"Partly. The Israeli army's Twitter is a broadcast — same band as the regime channels. The Israeli newspapers on Bluesky are different — they're newspapers that happen to deliver via Bluesky. Suggesting we split on editorial unit type, not just provenance."
Iran Watcher · Benchmark and repeat
Our benchmark was the original ISW report. Across six weeks, I asked Claude to compare our report to theirs. Each comparison was published as its own page — what they covered, what we covered, what each side missed.
Every comparison identified the next gap to close.
| Comparison date | What the comparison identified as missing | What got built next |
|---|---|---|
| 21 April | First benchmark — multiple gaps | Editorial design overhaul; threading and filters |
| 24 April | Better presentation of UK Parliament questions | Rich question-and-answer layout |
| 30 April | Direct access to Iranian state messaging | Three Iranian regime channels added |
| 1 May | Military operational broadcasts (Israeli army, US Central Command) | Both social-media feeds added |
| 14 May | Vessel-level maritime tracking | Tanker Trackers added |
Without the comparisons, the project would have drifted on instinct. With them, every round of work had a measurable target.
In the newsroom · And more
LLMs can't be taught. How do you make space in your work to get practical experience, and what kind of project could you start with?
Getting started · No shortcuts
You can't get your hands around what LLMs can do — or grasp their potential at scale — without committing real time to using them. It's non-negotiable. Skip it, and you're the person who tried AI Overviews once, decided GenAI was broken, and walked away.
Don't know where to begin? You have a magic genie in front of you. Ask it. Here's how I started:
My very first prompt
Can you build me a simple app on my machine? I can't code. I will need you to explain everything to me in simple language. Don't assume knowledge on my part. Redirect me if I ask for something stupid or there's a better way.
→Buy Claude, and use the desktop app.
Getting started · Three ways in
The best first project is something you already know and care about. Three ways in:
Start where you're passionate. You know the territory, and you know where it's painful.
"I'm a keen photographer, so I asked Claude to build me a small Mac app that reads the forecast and tells me, the night before, whether tomorrow's golden hour is worth shooting."
Use it as assistant and tutor. You'll learn from your kids, learn to steer them past just getting the answer, and see what a teacher it can be.
"My daughter couldn't get expanding double brackets — honestly, neither could I. So I asked Claude to explain it in plain English, then build us interactive examples and quizzes."
Take one real task and use AI at every step. You're finding where you want the machine — and where you don't. Not a long-term project; prep for one big thing.
"Before a meeting to settle a long-running project, I asked Claude to pull together three months of Chat, Mail, Docs and Slides — where we'd got to, what's still open, who owes what, and what I need to tie off myself."